Terms of Service

1. Acceptance of Terms

By accessing or using Main Street AI's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Main Street AI provides:

• AI consulting services for small businesses
• Custom AI tool development and implementation
• AI-powered phone systems and communication tools
• Workflow automation solutions

3. User Responsibilities

You agree to:

• Provide accurate and complete information when using our services
• Maintain the security of your account credentials
• Use our services in compliance with all applicable laws and regulations
• Not use our services for any unlawful or fraudulent purposes
• Not attempt to interfere with or disrupt our services
• Respect intellectual property rights

4. Phone Services and Call Recording

Our AI phone systems may record and transcribe calls for quality assurance, service improvement, and functionality purposes. By using these services, you consent to such recording and transcription. You are responsible for complying with all applicable call recording laws in your jurisdiction, including obtaining necessary consent from call participants.

5. Intellectual Property

All content, features, and functionality of our services, including but not limited to software, text, graphics, logos, and AI models, are owned by Main Street AI or our licensors and are protected by copyright, trademark, and other intellectual property laws.

6. Custom Development Services

For custom AI tool development projects, specific terms including deliverables, timelines, and payment schedules will be outlined in a separate agreement. Ownership of custom-developed tools will be specified in the project agreement.

7. Payment Terms

Payment terms for services will be specified in your service agreement or invoice. Late payments may result in service suspension or termination. All fees are non-refundable unless otherwise stated in your service agreement.

8. Service Availability

While we strive to provide reliable services, we do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability. We are not liable for any downtime or service interruptions.

9. Limitation of Liability

To the maximum extent permitted by law, Main Street AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the services in the twelve months preceding the claim.

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our AI systems will be error-free, accurate, or meet your specific requirements.

11. Third-Party Services

Our services integrate with third-party platforms including OpenAI and Twilio. Your use of these integrated services is subject to their respective terms of service. We are not responsible for third-party service availability or performance.

12. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for violation of these terms or for any other reason. You may terminate your use of our services at any time by discontinuing access and notifying us.

13. Data and Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in the Privacy Policy.

14. Indemnification

You agree to indemnify and hold harmless Main Street AI from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these terms.

15. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of significant changes by posting the updated terms on our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.

17. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: mainstreetai313@gmail.com

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Main Street AI regarding the use of our services.